Shipping, Delivery & Returns.
Everything you need to know about our shipping and returns policy.
Basil & Pestle is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
Shipping Charges
Shipping charges vary at per the order value and mode of payment. You'll be able to see the shipping charges when you checkout the cart.
Delivery Areas
We deliver to all metros and major cities across India. Please choose your pincode in the drop-down list during check-out to confirm your city. If you can't find your pincode in the list, please contact us and we'll let you know if delivery to your city is possible or not.
Delivery Timeline
Orders are dispatched within 48 hours of receipt. Most orders are delivered within 4 to 5 working days after dispatch. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
Damaged Products
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return it to the delivery person. Also, please call our customer care at (+91)-9810370408 or email us at basilandpestle@gmail.com mentioning your Order ID. We will ensure that a brand new replacement is sent to you at no additional cost.
Contact Us
If you have any questions about our shipping, delivery, or returns policy, please don't hesitate to contact us at basilandpestle@gmail.com or call us at (+91)-9810370408.